DELIVERY POLICY
At Vintage Beauty Care, we aim to ensure that your order is delivered quickly, safely, and with care.
PROCESSING TIME
* Standard processing takes 1-3 business days.
* Custom orders vary between 7 business days to 4 weeks, depending on complexity.
You will receive an email confirmation with tracking details once your order has shipped.
SHIPPING OPTIONS & ESTIMATED DELIVERY TIMES
We offer both domestic and international delivery via trusted courier services.
Delivery times exclude weekends, public holidays, and processing time.
SHIPPING FEES
Shipping costs are calculated at checkout based on your location and delivery option.
TRACKING YOUR ORDER
Once your order ships, you will receive a tracking number via email or WhatsApp. You can track your package directly through the courier’s website.
FAILED DELIVERY / UNDELIVERABLE PACKAGES
* Please ensure your delivery details are correct.
* If delivery fails due to an incorrect address, refused package, or failure to collect, reshipping fees will apply.
DELIVERY DELAYS
Delays may occasionally occur due to customs, weather, high order volume, or courier issues. We’ll always notify you of any significant delays.
DUTIES & TAXES (INTERNATIONAL ORDERS)
* Customers are responsible for any customs duties or import taxes charged by their country.
* Refusal to pay these charges may result in your package being returned or destroyed, and no refund will be issued.
CONTACT
Questions Email myhairbyvintage@gmail.com or call /WhatsApp +234‑908‑474‑7736
Monday–Friday, 9 AM–5 PM (local time).
We’re committed to top‑quality hair and exceptional customer care.